Returns & Exchanges

At Nails, we want you to love your manicure. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products to ensure the highest hygiene standards.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Items

Securely place the unused nail polishes or tools in their original packaging, ensuring all protective seals remain intact to qualify for a refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing